At Betti Casino, we take the privacy and security of your personal data extremely seriously. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and what rights you have in relation to your data.
This policy applies to all personal data processed by Sefiarray B.V. (registration 155219, Curaçao) and our co-operating entity Dumelita Ltd (Cyprus) in connection with the services provided through betti.org.uk. We act as the data controller for all personal information collected through our platform.
By using Betti Casino, you consent to the collection and processing of your personal data as described in this policy. We encourage you to read this document in full and to contact us at support@betti.org.uk if you have any questions or concerns about how your data is handled.
Data We Collect
When you register an account with Betti Casino, we collect personal information that you provide directly to us. This includes your full name, date of birth, email address, telephone number, residential address and nationality. We require this information to create your account, verify your identity and comply with our legal and regulatory obligations.
We also collect financial information necessary to process transactions on our platform. This includes details of your chosen payment method such as debit card numbers, e-wallet account details and bank account information. All financial data is encrypted and stored in compliance with Payment Card Industry Data Security Standards (PCI DSS).
When you use our website, we automatically collect certain technical data through cookies and similar technologies. This includes your IP address, browser type and version, operating system, device type, screen resolution, referring URL, pages visited, time spent on each page and clickstream data. This information helps us improve our platform and personalise your experience.
We may collect information about your gambling activity on our platform, including games played, wager amounts, deposit and withdrawal history, bonus usage and session duration. This data is used to provide our services, detect fraud and fulfil our responsible gambling obligations.
In some cases, we may receive personal data about you from third-party sources such as identity verification providers, credit reference agencies, fraud prevention databases and payment processors. We use this information to verify your identity, assess risk and comply with anti-money laundering regulations.
How We Use Your Data
We process your personal data for the following purposes: to create and manage your account, to verify your identity and age, to process deposits and withdrawals, to provide customer support, to deliver the gaming services you have requested and to communicate important information about your account.
We use your data to comply with our legal and regulatory obligations, including anti-money laundering (AML) requirements, Know Your Customer (KYC) procedures, responsible gambling obligations, tax reporting and any lawful requests from regulatory authorities or law enforcement agencies.
Your gambling activity data is analysed to identify potential signs of problem gambling and to trigger appropriate interventions in line with our responsible gambling framework. This may include contacting you to offer support resources, applying account restrictions or referring you to specialist organisations.
We may use your data to personalise your experience on our platform, including tailoring game recommendations, promotional offers and communication preferences based on your activity and stated interests. You can manage your marketing preferences at any time through your account settings.
We use aggregated and anonymised data for statistical analysis, business intelligence and research purposes. This helps us understand how our platform is used, identify areas for improvement and develop new features and services. Anonymised data cannot be used to identify you personally.
We process your data on the following legal bases as defined by the General Data Protection Regulation (GDPR): performance of a contract (providing our gaming services), compliance with legal obligations, legitimate interests (fraud prevention, platform improvement, marketing) and your explicit consent (where applicable).
Data Sharing and Third Parties
Betti Casino does not sell your personal data to third parties. We only share your data with third parties where it is necessary to provide our services, comply with legal obligations or protect our legitimate interests. All third parties with whom we share data are contractually obligated to handle your information securely and in accordance with applicable data protection laws.
We share personal data with payment processors and financial institutions to facilitate deposits, withdrawals and other transactions. These entities process your data solely for the purpose of completing financial transactions and are bound by strict confidentiality and security requirements.
We share data with identity verification and fraud prevention service providers who assist us in confirming your identity, verifying your age and detecting potentially fraudulent activity. These providers operate under robust data protection agreements and process data only on our behalf.
We may disclose your personal data to regulatory authorities, law enforcement agencies or other governmental bodies when required to do so by law or when we reasonably believe that disclosure is necessary to prevent fraud, money laundering, terrorism financing or other criminal activity.
In the event that Betti Casino or Sefiarray B.V. undergoes a merger, acquisition, reorganisation or sale of assets, your personal data may be transferred to the successor entity. We will notify you of any such transfer and ensure that your data continues to be protected in accordance with this Privacy Policy.
We may share anonymised, aggregated data with analytics providers, business partners and researchers. This data does not contain any information that could be used to identify you personally and is used solely for statistical and analytical purposes.
Data Security
Betti Casino employs industry-leading security measures to protect your personal data against unauthorised access, alteration, disclosure, destruction and loss. Our security infrastructure is designed to meet the highest standards of data protection in the online gaming industry.
All data transmitted between your browser and our servers is encrypted using 256-bit SSL (Secure Socket Layer) encryption technology. This ensures that your personal and financial information cannot be intercepted or read by unauthorised parties during transmission.
We store your personal data on secure servers located in controlled-access data centres with 24/7 monitoring, fire suppression systems, redundant power supplies and physical access controls. Access to personal data is restricted to authorised personnel who require it to perform their duties and who are bound by strict confidentiality obligations.
We conduct regular security audits, vulnerability assessments and penetration testing to identify and address potential weaknesses in our systems. Our security practices are continuously reviewed and updated in response to emerging threats and evolving best practices.
Despite our rigorous security measures, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security. In the event of a data breach that poses a high risk to your rights and freedoms, we will notify you and the relevant supervisory authority without undue delay, in accordance with GDPR requirements.
Your Rights Under GDPR
Under the General Data Protection Regulation (GDPR) and applicable UK data protection legislation, you have a number of rights in relation to your personal data. We are committed to facilitating the exercise of these rights and will respond to any valid request within 30 days.
Right of Access: You have the right to request a copy of all personal data we hold about you. This is commonly known as a Subject Access Request (SAR). We will provide your data in a structured, commonly used and machine-readable format upon request.
Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You can update most of your personal information directly through your account settings.
Right to Erasure: You have the right to request the deletion of your personal data in certain circumstances, for example where the data is no longer necessary for the purpose for which it was collected. Please note that we may need to retain certain data to comply with legal obligations or to establish, exercise or defend legal claims.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances, such as while we verify the accuracy of your data or consider your objection to processing.
Right to Data Portability: You have the right to receive your personal data in a portable format and to request that it be transferred to another data controller, where technically feasible.
Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You also have the right to object to processing based on our legitimate interests, in which case we will cease processing unless we can demonstrate compelling legitimate grounds.
To exercise any of these rights, please contact our Data Protection team at support@betti.org.uk with the subject line 'Data Protection Request'. We may need to verify your identity before processing your request. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection supervisory authority.
Contact Us About Privacy
If you have any questions, concerns or requests relating to this Privacy Policy or our data protection practices, please do not hesitate to contact us. Our dedicated support team is available to assist you with any privacy-related matter.
You can reach our team by email at support@betti.org.uk. Please include 'Privacy Enquiry' in the subject line of your email so that your request can be directed to the appropriate team. We aim to respond to all privacy-related enquiries within 48 hours.
For formal data protection requests, including Subject Access Requests or requests to exercise your GDPR rights, please email support@betti.org.uk with the subject line 'Data Protection Request'. Include your full name, email address associated with your Betti Casino account and a clear description of your request. We will acknowledge receipt within 5 working days and provide a substantive response within 30 days.
This Privacy Policy was last updated in March 2026. We may update this policy from time to time to reflect changes in our practices, legal requirements or regulatory guidance. Material changes will be communicated to you via email or through a prominent notice on our website. We recommend reviewing this policy periodically.
